serving Minnesota via secure video


frequently asked questions

Your therapy is a commitment to yourself.

Closeup of brown wooden card catalog with brass label holders and letter labels

You're gathering information

Getting started can be hard. You can want to and it’s possible to still feel stuck or reluctant.

You’ve been contemplating making a commitment to change.

That’s great! It shows you’re curious and starting to think about doing the work to bring about a desired change.

You’ve come to the right place.

You’re ready to find out.

You have questions

If you’ve never experienced therapy before — even if you have — you might be wondering

Why am I thinking about going to therapy now?

What will I get out of it?

What do I have to put into it?

Is JoEllen a good fit for me?

. . . and more . . .

sideways metal question mark with lights inside, against a dark teal wooden fence

Frequently Asked Questions & Answers

Q: I've never talked with a therapist before, why would I want to see you?

Psychotherapists have special training for looking at your concerns in different ways.

I am committed to helping you find new ways of doing things to help you bring about your desired changes.

Q: How does talk therapy help?

Talk therapy gives you a space to feel heard, gives you tools to enhance your well-being, and offers relief from patterns of negative or unhelpful thinking about yourself or others.

The work you do outside our session will make the most difference in how you reach your goals for change.

Q: Do you accept insurance?

I do not accept insurance as I prefer that our work not be restricted by insurance requirements and limitations. I may be considered an out-of-network (OON) provider with your insurance.

I am private pay only. At your request, I can provide you with a superbill for you to file with your insurance company for possible reimbursement. See my Rates page for more details.

Q: How do I know when therapy is done?

You’ll be able to say you’re done when you’ve arrived at the changes you’ve wanted to see in your life and are experiencing life differently.

Most people define this as experiencing more calm, less anxiety or depression, having more balance, improving their relationship . . . your goals are up to you.

Q: How is therapy better than talking with a friend?

It’s great that you have a support system (and keep sharing with them!). But, sometimes we worry about disappointing them. And, sometimes our support systems take sides.

I am an objective party with expectations that you will commit to learning more about yourself, which may include your making changes.

And, as mentioned above, I have special training in looking at your concerns. In addition, we work with your goals in mind and share a judgement-free and accepting space.

Q: Why would I choose online therapy?

Online therapy (a.k.a. telehealth) is accessible, convenient, and effective.

In addition to convenience, it allows you to access therapy from the comfort of your own personal space — such as your work office, your vehicle, or your home. You secure privacy on your end, and I use a privacy (HIPAA)-secure video platform for us to connect.

And, yes(!), we can still form a connection even if we never meet in the same room.


Life is full of possibilities. And therapy can make things feel possible.

If you’re ready to start considering new possibilities in your life, click below to schedule your no-obligation 20-minute consultation.